There are several reasons why your contact center needs Over-the-Phone Interpretation. For one, multilingual support removes language barriers with your customers, making it easier for them to purchase from you and for you to retain them as customers. By partnering with a quality language services vendor that offers Over-the-Phone Interpretation, your contact center can also…
Over-the-Phone Interpretation
What is Over-the-Phone Interpretation And When Do I Need It?
On many occasions, when I find myself out meeting new people, one of the first topics that come up is what do you do? My answer is never short, because while giving a job title might describe what I do in general terms (managing a call center) it isn’t nearly as exciting as the industry…
10 Questions You Must Always Ask When Interviewing a Language Interpretation Services Company
It is important to ask the right questions when interviewing a language interpretation services company. This article will list 10 industry-specific questions you should always ask when interviewing a language service provider (LSP). 1. How do you ensure your interpreters provide quality interpretation services? Ask for a copy of the company’s recruitment and testing policy…
