Multilingual Omnichannel Contact Center Here Are the Top BenefitsTransforming into a multilingual omnichannel contact center can vastly improve your customer service. By providing multilingual support in a variety of communication channels that marry up to one another seamlessly, no matter where the customer is, and by giving them their preferred method to communicate and engage…
Top Reasons Why You Should Start Using Video Remote Interpretation
Video Remote Interpretation (VRI) is a social distancing friendly, affordable way to get quality interpretation services when you need them. Because VRI is on demand, meaning it can be scheduled on the fly, this makes it ideal for many industries and settings. One industry that has a lot to gain from Video Remote Interpretation is…
Why Localization is a Marketer’s Best Friend When Expanding Internationally
Why Localization is a Marketer’s Best Friend When Expanding InternationallyThere are several reasons why localization is a marketer’s best friend when expanding into international markets. One of these reasons is that localization removes language barriers for the customers you are targeting. This makes it easier for them to purchase from you and to stay with…
Why Your Contact Center Needs Over-the-Phone Interpretation
There are several reasons why your contact center needs Over-the-Phone Interpretation. For one, multilingual support removes language barriers with your customers, making it easier for them to purchase from you and for you to retain them as customers. By partnering with a quality language services vendor that offers Over-the-Phone Interpretation, your contact center can also…
Top Reasons to Localize Your Corporate eLearning Content
With corporate workforces spread across the globe, there are several benefits to localizing your eLearning content into the languages that your employees speak. When you provide training for your employees in the languages that they speak, and in cultural context, you’ll increase the effectiveness of your efforts. This will come in the form of increased…
Five Types of Academic Documents Educators Are Translating in Order to be more Language Accessible
Educators often request academic document translation to make learning more language accessible. Translating academic documents not only makes English Language Learner (ELL) students’ transition to the American school system easier, it also ensures meaningful communication with Limited English proficiency (LEP) parents and guardians.Regulations governing Language Accessibility in SchoolsCurrently, there are regulations in the U.S. that…
Transitioning to At-Home Education for English Learner Students: Six Tips for Teachers
At-home education has become the new norm for teachers who have had to adapt to social distancing protocols. Transitioning teaching from the classroom to the virtual at-home environment has its challenges. One challenge that teachers may experience is how to effectively teach English Learners (EL) remotely. Another hurdle likely to be faced is communicating with…
Multilingual Internal Corporate Communication During a Pandemic: Tips on How Companies Can Communicate with Employees Across the Language and Social Distance Divide
Multilingual Internal Corporate Communication During a Pandemic Tips on How Companies Can Communicate with Employees Across the Language and Social Distance DivideWhen a pandemic occurs, like the Coronavirus, social distancing protocols are put in place to mitigate risk. Mandated travel restrictions and stay-at-home orders create a new kind of work environment where working from home…
Four Types of Healthcare Content You Should Translate During a Pandemic
Providing quality healthcare during a pandemic means providing timely, accurate communication to patients. Caring for Limited English Proficient (LEP) patients can sometimes involve extra layers of complexity, as a result of language barriers. By providing your healthcare content and pertinent medical documents in the languages that your patients speak, you can improve patient outcomes.1 And,…
Multilingual Communication During a Pandemic: Tips for Healthcare Providers
Multilingual Communication During a Pandemic Tips for Healthcare ProvidersMultilingual communication in the healthcare setting can bridge the language divide during a pandemic. Whenever a crisis arises, healthcare providers must be prepared for the challenges of communicating in multiple languages. By addressing the needs of limited English proficiency (LEP) patients, healthcare providers can mitigate risk, improve…
